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Ontdek hoe een CRM-systeem de klantenservice kan verbeteren, efficiënte workflows kan bieden en klantloyaliteit kan versterken. Leer meer over populaire CRM-sys

Ontdek de voordelen, functionaliteiten en tips voor het gebruik van WhatsApp Business voor klantenservice. Verbeter de klantervaring en bouw sterke klantenrelat

Discover the art of excellent customer service: from listening to responding effectively, every detail counts!

As an e-commerce company, are you curious about how you can increase your turnover and customer satisfaction with upselling and cross-selling?

From all conceivable types and sizes of baby clothing to prams, toys, beds and stair gates: you can find everything baby related at Van Asten Babysuperstore.

In a perfect world, all communication with customers runs smoothly and customers remain loyal customers after the first purchase

The time when you as a webshop in the fashion industry could do your customer service on the side is far behind us.

Why do we buy what we buy? In some cases there is a direct motivation: we are hungry so we buy a loaf of bread.

Shopware is really on the rise in our country. One of the reasons why many web shops choose Shopware 6 is because you can connect it so easily.

How do cyber criminals work, why can't they do without good customer service and what can we do against them?

Do it yourself or outsource it is a question that entrepreneurs regularly ask themselves. You can also ask yourself this question in the area of your customer service.

Is there no other way and is there such a thing as a friendly reminder email? We believe, as ambassadors of customer service...

I (Marcel) went to the Startup Weekend in Groningen, together with my colleague Reinoud, from April 29 to May 1.

Shopware is becoming increasingly popular, we also notice that. We see that many new web shops are choosing the platform, but are also creating existing web shops...

The right match is what we are all looking for. Not only in love, but also in customer service. Did you know that the Netherlands is in the top 5 of...

Belco has an integration with Picqer; warehouse software. It is now even easier to gain insight into all the data surrounding your order.

You are sitting at your computer and looking for information about an order. A chat window will appear on the screen asking if you need help with anything.

We are regularly asked whether we can add an internal chat to Belco. Nice idea, but does it really add anything?

Email marketing is still very much in the running and remains popular. It is smart to get started with this.

We will help you with some fun, good and inspiring topics for the newsletter! Of course, the tips must fit your business.

Suppose you have an online store and you sell brooms without handles, socks with holes or kites without string, then it is a matter of time before you get bad reviews...

The costumer is king. In 2021, the customer is even more king than ever. Due to globalization and the unlimited choice that the WorldWideWeb brings...

Suppose you have an online store and you sell brooms without handles, socks with holes or kites without string, then it is a matter of time before you get bad reviews...

Suppose you have an online store and you sell brooms without handles, socks with holes or kites without string, then it is a matter of time before you get bad reviews...

If we knew a clear answer to this question, we would have been happy to give it to you. But unfortunately the choice between Shopware 6 and Magento 2 is not that easy.

Tineke made a Pinterest board for the wedding with her husband Nick. But she couldn't buy the decoration anywhere. The idea for Weddingdeco.nl was born.

Love for speed and passion for green. Michiel Ingen Housz started his webshop at a young age and sold special plants there.

Spiru is a company founded in 2017. It all started in the living room, but within 4 months they had a real office with warehouse.

Epplejeck is the largest equestrian store in the Netherlands, once started at the kitchen table with the aim of changing the image of the equestrian industry.

Shopware, the e-commerce platform for web shops, is gaining momentum on the Dutch market.