Magento 1

Below we explain how you can easily connect Magento to Belco's customer service software and what the benefits are.
Magento 1, the predecessor of Magento 2, is one of the best-known e-commerce platforms in the world. Magento is a very complete platform and is known for its many possibilities in terms of design and functionality. In addition, within Magento there are endless links with other applications or software.

Connect Magento 1 to Belco

If you run one or more webshops, you know better than anyone that you will be confronted with questions, e-mails and telephone calls. You use Belco software to ensure that all of these arrive at one central point and can be dealt with. Because many of our customers use Magento 1, we have developed a plug-in which allows you to easily link your Magento 1 webshop to Belco's software.

Is it difficult to link Magento 1 to Belco? No, it isn't! With the handy Magento 1 plug-in, you can link your shop to Belco in just a few steps. You do this by going to Shops in the Belco menu and clicking on 'Add shop'. You can read exactly how this works here. Do you need help with this or is something wrong? Please contact us, we are happy to help!


Linking Magento 1 to Belco has a number of useful advantages. We will explain 3 of them below.

1. Adding channels

When you have linked your Magento webshop to Belco, you can add all your communication channels, such as e-mail, telephony, social media messaging and Live Chat, to Belco. All customer questions will then arrive in one inbox and can also be answered immediately from Belco.

2. Customer card

When a customer contacts you and is recognised by Belco, for example because the customer has placed a previous order, the customer card is immediately shown. Here you can find all the important data about the customer: from contact details to order history.

3. Taking internal notes

Do you want to make a quick note during or after a conversation with your customer? This is easy in Belco with internal notes. You can make a note for yourself, but also for a colleague, for example.

Curious how Belco works in practice? Try out Belco for 2 weeks free of charge: no obligation and it stops automatically after 2 weeks.

Optimise your web shop customer service today. And schedule a demo.

Why Belco

All-in-one solution

Belco is all-in-one customer service software. This means that we have put everything you need to run your customer service successfully into one system - making it easy.

Customer satisfaction

We make customer happiness a concept. It is our mission to help your webshop achieve a 9+ customer service rating.

200+ customers preceded you

We provide customer service software for over 750 webshops of 200 e-commerce companies. Choose from one of our very complete standard packages or develop a customised solution with us.

We are ready for you

Translating your wishes and objectives into the very best customer service solution is what we do best. In addition, you can always ask us questions and we will gladly help you if you are at a loss.