Magento 2

Below we explain how you can easily connect Magento to Belco's customer service software and what the benefits are.
Magento 2 is one of the most widely used e-commerce platforms in the world. Magento is known for its many possibilities in terms of design and functionality. Magento is also very suitable for larger (heavier) webshops with many products or complex functionality.

Connect Magento 2 to Belco

If you run one or more webshops, you know better than anyone that you will be confronted with questions, e-mails and telephone calls. You use Belco software to ensure that all of these arrive at one central point and can be dealt with. Because many of our customers use Magento 2, we have developed a plug-in that allows you to easily link your Magento 2 webshop to Belco's software.

Is it difficult to link Magento 2 to Belco? No, it is not! With the handy Magento 2 plug-in this only takes 5 minutes and then the last 3 months of customer data are automatically loaded into Belco. Do you need help with this? Please contact us, we are happy to help!


Connecting your Magento 2 webshop to Belco has a number of great advantages. Below we explain 3 of them.

1. Viewing customer data

The most important customer data are loaded automatically. You can look up this data yourself, but it also appears on the screen when the customer contacts you. You immediately see the customer's name, e-mail address, phone number and even location. In this way, you always have the customer's most important data at hand and you help the customer quickly.

2. Order history

You can also see immediately what the customer has previously ordered and when. You do not have to ask your customer for an order number and you can easily view the status of an order.

3. Adding channels

When your Magento 2 webshop is linked to Belco, you can add various channels. With channels we mean all the places where the customer communicates with you, such as: e-mail, telephone and live chat, but also for example: WhatsApp, and Facebook Messenger. When

If you add the channels, all communication from those channels comes directly into Belco and is immediately linked to the right customer.  

Curious how Belco works in practice? Try out Belco for 2 weeks free of charge: no obligation and it stops automatically after 2 weeks.

Optimise your web shop customer service today. And schedule a demo.

Why Belco

All-in-one solution

Belco is all-in-one customer service software. This means that we have put everything you need to run your customer service successfully into one system - making it easy.

Customer satisfaction

We make customer happiness a concept. It is our mission to help your webshop achieve a 9+ customer service rating.

200+ customers preceded you

We provide customer service software for over 750 webshops of 200 e-commerce companies. Choose from one of our very complete standard packages or develop a customised solution with us.

We are ready for you

Translating your wishes and objectives into the very best customer service solution is what we do best. In addition, you can always ask us questions and we will gladly help you if you are at a loss.