Magento 2

Below we explain how you can easily connect Magento to Belco's customer service software and what the advantages are.
Magento 2 is one of the most used e-commerce platforms in the world. Magento is known for its many design and functionalities. Magento is also very suitable for larger (heavier) web shops with many products or complex functionalities.

Link Magento 2 to Belco

When you run one or more web shops, you know better than anyone that you will receive questions, emails and telephone calls. To ensure that these all arrive and can be handled at one central point, use Belco software. Because many of our customers use Magento 2, we have developed a plug-in that allows you to easily connect your Magento 2 webshop to Belco's software.

Is it difficult to connect Magento 2 to Belco? No! With the handy Magento 2 plug-in, this only takes 5 minutes and the last 3 months of customer data are automatically loaded into Belco. Do you still need help with this? Contact us, we are happy to help you!


Linking your Magento 2 webshop to Belco has a number of major advantages. Below we explain 3 of them.

1. View customer data

The most important customer data is loaded automatically. You can look up this information yourself, but they also appear on the screen when the customer contacts you. You immediately see the customer's name, email address, his or her telephone number and even the location. This way you always have the customer's most important information at hand and you can help the customer quickly.

2. Order history

You can also immediately see what the customer has previously ordered and when. So you don't have to ask your customer for an order number and you can easily view the status of an order.

3. Add channels

When your Magento 2 webshop is linked to Belco, you can add different channels. By channels we mean all places from which the customer communicates with you, such as: e-mail, telephone and live chat, but also: WhatsApp, and Facebook Messenger. When

you add the channels, all communication from those channels enters directly into Belco and is immediately linked to the good customer.

Curious about how Belco works in practice? Try Belco for free for 2 weeks: without obligation and it stops automatically after 2 weeks.

Optimize your online store customer service today. And schedule a demo.

Why Belco

All-in-one solution

Belco is all-in-one customer service software. This means that we have everything you need to successfully run your customer service in one system – very easy.

Customer satisfaction

We make customer satisfaction a household name. Our mission is to help your webshop achieve a 9+ customer service rating.

200+ customers preceded you

We provide customer service software for more than 750 online stores from 200 e-commerce companies. Choose from one of our very complete standard packages or develop a tailor-made solution together with us.

We are ready for you

Translating your wishes and objectives into the very best customer service solution: that is what we are good at. In addition, you can always ask us anything and we will be happy to help you if you can't figure it out yourself.