Below we explain how you can easily link Lightspeed to Belco's customer service software and what the advantages are.
Lightspeed is a large international e-commerce platform where, in addition to designing and setting up your web shop, you can also easily arrange your marketing matters and keep track of your visitors. It is a very user-friendly and complete platform, and it also works fast - perhaps hence the name.

Linking Lightspeed to Belco

If you run one or more webshops, you know better than anyone that you will be confronted with questions, e-mails and telephone calls. You use Belco software to ensure that all of these arrive at one central point and can be dealt with. Because many of our customers use Magento 2, we have developed a plug-in that allows you to easily link your Magento 2 webshop to Belco's software.

Is it difficult to link Lightspeed to Belco? No, it isn't! With the handy Lightspeed API, it's just a matter of doing it. You do this by going to Shops in the Belco menu and clicking on 'Add a shop'.

You can read exactly how this works
here. Do you need help with this or is something wrong? Please contact us, we are happy to help!


Linking Lightspeed to Belco has a number of handy advantages. We will explain 3 of them below.

1. Adding channels

When you have linked Lightspeed to Belco, all the customer information is immediately loaded. The next step is to link all your channels that receive questions to Belco once. All communication then arrives in one inbox, so you always have an overview and can quickly respond to customer questions.

2. Creating teams

Lightspeed is a platform that is very suitable for larger webshops. The larger the webshop, the more customer questions it will have and the more important it is to get these to the right employee. Within Belco, you can therefore create teams: for example, a team specialised in dealing with returns or a team where all the (hopefully not too many) complaints come in.

3. Viewing order history

When your customer is recognised by Belco's system, you get to see the customer's complete order history on your screen. This means that you will see all the products ordered by the customer, together with the corresponding order status.

Curious how Belco works in practice? Try out Belco for 2 weeks free of charge: no obligation and it stops automatically after 2 weeks.

Optimise your web shop customer service today. And schedule a demo.

Why Belco

All-in-one solution

Belco is all-in-one customer service software. This means that we have put everything you need to run your customer service successfully into one system - making it easy.

Customer satisfaction

We make customer happiness a concept. It is our mission to help your webshop achieve a 9+ customer service rating.

200+ customers preceded you

We provide customer service software for over 750 webshops of 200 e-commerce companies. Choose from one of our very complete standard packages or develop a customised solution with us.

We are ready for you

Translating your wishes and objectives into the very best customer service solution is what we do best. In addition, you can always ask us questions and we will gladly help you if you are at a loss.