Below we explain how you can easily connect Lightspeed to Belco's customer service software and what the advantages are.
Lightspeed is a large international e-commerce platform where, in addition to designing and setting up your webshop, you can also easily arrange your marketing matters and keep track of your visitor numbers. It is a very user-friendly and complete platform and it also works quickly - perhaps hence the name.

Linking Lightspeed to Belco

When you run one or more web shops, you know better than anyone that you will receive questions, emails and telephone calls. To ensure that these all arrive and can be handled at one central point, use Belco software. Because many of our customers use Magento 2, we have developed a plug-in that allows you to easily connect your Magento 2 webshop to Belco's software.

Is it difficult to connect Lightspeed to Belco? No! This is easily done with the handy Lightspeed API. You do this by going to Shops in the Belco menu and clicking on 'Add shop'.

You can read exactly how this works
here. Do you still need help with this or is something going wrong? Contact us, we are happy to help you!


Linking Lightspeed to Belco has a number of useful advantages. Below we explain 3 of them.

1. Add channels

When you have linked Lightspeed to Belco, all customer information is loaded immediately. The next step is to connect all your channels through which questions come in to Belco once. All communication then arrives in one inbox, so you always have an overview and can quickly respond to customer questions.

2. Create teams

Lightspeed is a platform that is very suitable for larger web shops. The larger the webshop, the more customer questions come in and the more important it becomes to get them to the right employee. You can therefore create teams within Belco: for example, a team specialized in handling returns or a team where all (hopefully not too many) complaints are received.

3. View order history

When your customer is recognized by the Belco system, you will see the customer's complete order history on your screen. So you see all the customer's ordered products on screen with the corresponding status of the order.

Curious about how Belco works in practice? Try Belco for free for 2 weeks: without obligation and it stops automatically after 2 weeks.

Optimize your online store customer service today. And schedule a demo.

Why Belco

All-in-one solution

Belco is all-in-one customer service software. This means that we have everything you need to successfully run your customer service in one system – very easy.

Customer satisfaction

We make customer satisfaction a household name. Our mission is to help your webshop achieve a 9+ customer service rating.

200+ customers preceded you

We provide customer service software for more than 750 online stores from 200 e-commerce companies. Choose from one of our very complete standard packages or develop a tailor-made solution together with us.

We are ready for you

Translating your wishes and objectives into the very best customer service solution: that is what we are good at. In addition, you can always ask us anything and we will be happy to help you if you can't figure it out yourself.