Multiply Retail

"Retail is not comparable to other industries and therefore needs a specific marketing approach." This is what Multiply says about retail and we can only agree with them. For example, the combination of online shops and physical shops is something that you see a lot within retail and this requires cleverly designed marketing with a clear plan: fortunately, that is exactly what Multiply is good at.
Below, we discuss what Multiply does for customers and what the benefits are. As a proud Multiply partner, we also explain how you can link your webshop to Belco to set up your e-commerce environment in an even smarter way.
Multiply Retail

Multiply in brief

Multiply helps retail companies set up, manage and optimise their online and offline communications and marketing. To this end, they have developed their own working method especially for the retail sector. Close cooperation is central to this working method and work is always based on a tailor-made strategy. To ensure that the marketing is profitable (not unimportant), many different marketing channels can be used and many partners are cooperated with: all depending on the wishes and objectives of the client.

Benefits

1. Academy

Many companies say they want to share knowledge with customers, but in practice this is often not the case. This is different at Multiply. They have their own Academy where customers can follow training given by enthusiastic specialists.

2. Wide range of marketing services

Multiply has a large arsenal of marketing tools that it can deploy for customers. Depending on the chosen strategy, resources such as SEO, SEA, social, e-mail marketing and sales via marketplaces are used.

3. UX

With a good UX design (user experience design), you optimise the customer journey and ensure an optimal user experience. Multiply has UX specialists at work who are happy to help you with this.

Linking Belco to Multiply

Just like Multiply, we at Belco are always looking for solutions to make your e-commerce environment smarter - which is why we enjoy working together as partners. With Belco's software, you run your entire customer service in one system. All channels, from telephony to e-mail and social media, are in the same shared inbox. Plus, all available customer information is immediately loaded into the system.

Belco's software can be easily integrated into your e-commerce environment. Do you need help with this or is something going wrong? Please contact us, we are happy to help!

Linking Belco to Multiply

Why Belco

All-in-one solution

Belco is all-in-one customer service software. This means that we have put everything you need to run your customer service successfully into one system - making it easy.

Customer satisfaction

We make customer happiness a concept. It is our mission to help your webshop achieve a 9+ customer service rating.

200+ customers preceded you

We provide customer service software for over 750 webshops of 200 e-commerce companies. Choose from one of our very complete standard packages or develop a customised solution with us.

We are ready for you

Translating your wishes and objectives into the very best customer service solution is what we do best. In addition, you can always ask us questions and we will gladly help you if you are at a loss.