Support software for e-commerce

The Stone uses support softwareEpplejeck also uses support softwareAll4running is happy to support you through our softwareTwinsport Intersport uses Belco as support softwareWe Love Deco provides daily support with our softwareBouwmaat omnichannel with our support softwareColourfulrebel processes customer questions with support softwareSpiru zenfull with support software

Belco provides structure and overview in your support department

With Belco you manage communication with customers in clear support software , whether it concerns telephony, WhatsApp, e-mail or social chats. This gives you maximum control and overview of your support department.

All communication is stored in Belco and it is clearly visible through which channel the customer has contacted. We also keep track of who has communicated with the customer in the support software, so it is easy to take over communication from a fellow support employee.

Belco Support Software Dashboard

Support Software is the solution for your customers & employees

Would you like to have a better overview of customer contact and spend less time on dozens of e-mail inboxes, sticking post-its and discussing internally what has been agreed with the customer? Then Belco's support software is also a solution for you! More than 750 web shops and thousands of employees work with Belco's support software every day. We ensure that you communicate easily with your customers and maintain an overview. Customer cards are available within Belco, which keep track of each customer's details, their order history and even what is currently in the shopping cart. In this way, every customer can be helped properly.

Belco - One customer service tool

Manage all communications from one environment

Belco - easy to use

Easy does it support software for e-commerce

Belco - fully customizable

Customized and designed according to your wishes for your webshop

Belco - 200+ companies

750 web shops use Belco every day

Belco - score of 9.5

We have a very high customer rating of 9.5!

Link Support Software to your webshop?

Belco connects with almost all popular e-commerce systems available on the market. With the e-commerce link, data from your webshop enters directly into Belco, which is useful because you immediately know the customer's history. Data that we synchronize with a webshop link:

- Customer data
- Order history
- Shopping cart contents

Belco has links with all major e-commerce parties, including:

- WooCommerce
- Lightspeed
- Shopify
- Shopware

Support software with real-time shopping cart insight

Why do web shops choose Belco?

Direct contact

Belco is a 100% Dutch party that you have direct contact with. Not only if something is wrong, but also to provide you with the best advice.

More than support software

You get more than just support software, you also get advice on how to best set up your support department in the software.

All channels in one place

With Belco's support software you ensure that all communications arrive and are answered in a central location. This provides overview, structure and results in happy customers.

Technological innovation

We develop our own support software and we like to have a front row seat. We are therefore always looking for improvements. Do you have ideas or areas for improvement? Then we will definitely include that on our backlog!

Costs of intelligent support software:

  • Small web shops € 149 p/m
  • Growing web shops €249 p/m
  • Flourishing web shops €499 p/m
  • Always 20% discount if you pay annually

Happy customer with our customer service software
Since we started using the Belco support software, we have seen an increase in our customer appreciation. Colleagues work better together and there is less confusion about customer contact. The 'rules' that we can set ourselves ensure that emails and chats automatically reach the teams.
Nick Meeder from We Love Deco
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