Below we explain how you can easily connect TritonX to Belco's customer service software using the TritonX plug-in and what the advantages are.
TritonX is a cloud-based multi-tool that stores customer data. But in addition to safely storing customer data, the tool has more options. This way you can divide your customer base into segments and, for example, link a loyalty program to them: ideal for marketers.

Connecting TritonX to Belco

Belco is an all-in-one customer service environment where all your communications arrive and can be handled. Many different channels can be added to Belco, such as telephony, e-mail, Live Chat and social media channels. We can also link TritonX to our software using a plug-in. All relevant customer information is then automatically loaded into Belco.

Is it difficult to connect TritonX to Belco? No! With the handy TritonX plug-in you can connect your shop to Belco in a few steps. Do you still need help with this or is something going wrong? Contact us, we are happy to help you!


Linking TritonX to Belco has a number of interesting advantages. Below we explain 3 of them.

1. Enriching customer data

At Belco we love customer data: the more you know about a customer, the better you can help them, is our philosophy. By joining the forces of Belco and TritonX, when a customer contacts you, you know exactly who this customer is, whether there has been contact before and possibly which orders the customer has placed.

2. Organize inbox into teams

Within Belco you can create different teams of employees. Each team will then have its own inbox: for example, an inbox for complaints, returns or sales. This way you can be sure that customer questions always end up in the mailbox of the right employee.

3. Forward

Our software makes it possible to create a new message from a conversation to, for example, a colleague or an external party. By doing this during or immediately after the conversation, you can be sure you won't forget!

Curious about how Belco works in practice? Try Belco for free for 2 weeks: without obligation and it stops automatically after 2 weeks.

Optimize your online store customer service today. And schedule a demo.

Why Belco

All-in-one solution

Belco is all-in-one customer service software. This means that we have everything you need to successfully run your customer service in one system – very easy.

Customer satisfaction

We make customer satisfaction a household name. Our mission is to help your webshop achieve a 9+ customer service rating.

200+ customers preceded you

We provide customer service software for more than 750 online stores from 200 e-commerce companies. Choose from one of our very complete standard packages or develop a tailor-made solution together with us.

We are ready for you

Translating your wishes and objectives into the very best customer service solution: that is what we are good at. In addition, you can always ask us anything and we will be happy to help you if you can't figure it out yourself.