Sherpan
Sherpaan in short
Sherpaan has developed very complete logistics software especially for web shops. The software not only keeps track of exactly how many products you still have in stock, it also knows exactly where they are in the warehouse. The software can even create smart walking routes for order pickers - which saves you a lot of valuable time, in addition to muscle pain. Furthermore, with Sherpaan you can automatically create a packing slip, send an invoice or add shipping labels.
Advantages
1. Inventory management
As an online store, you obviously don't want any of your products to be sold out, but you also don't want to be left with too much stock. Sherpaan helps you find the right balance by sending you timely messages when you need to repurchase products and using data to predict how large your stock should be.
2. Connect Sherpaan to your customer service
You can easily link Sherpaan to Belco's customer service environment. All important order information in Sherpaan from a customer, such as contact details, orders placed or order status, are automatically loaded into Belco. You can even change or add orders at the last minute.
3. Reporting
Sherpaan collects a lot of information about all logistics processes within your organization. Sherpaan can cleverly convert this information into reports and forecasts. This way you can buy and sell even smarter.
Linking Belco to Sherpaan
Just like Sherpaan, we at Belco are always looking for solutions to make the processes within your e-commerce environment even smarter - that is why we like to work together as partners. With Belco software you run your entire customer service in one system. All channels, from telephone, email to social media, end up in the same shared inbox. Plus all available customer information is immediately loaded into the system. By linking Belco to Sherpaan, all important information from Sherpaan, for example how many products are still in stock, is immediately loaded into Belco and shown on the dashboard.
Is it difficult to connect Sherpaan to Belco? No! With the handy Sherpaan plug-in you can connect your shop to Belco in a few steps. Do you need help with this or is something going wrong? Contact us, we are happy to help you!
Why Belco
All-in-one solution
Belco is all-in-one customer service software. This means that we have everything you need to successfully run your customer service in one system – very easy.
Customer satisfaction
We make customer satisfaction a household name. Our mission is to help your webshop achieve a 9+ customer service rating.
200+ customers preceded you
We provide customer service software for more than 750 online stores from 200 e-commerce companies. Choose from one of our very complete standard packages or develop a tailor-made solution together with us.
We are ready for you
Translating your wishes and objectives into the very best customer service solution: that is what we are good at. In addition, you can always ask us anything and we will be happy to help you if you can't figure it out yourself.