Shopify
Link Shopify to Belco
As a webshop owner, you are looking for an e-commerce platform with as many functions and options as possible under one roof: Shopify makes this possible. But of course you want the same for setting up and running your customer service. Belco has developed an all-in-one customer service solution for e-commerce companies, where all communications, from emails and phone calls to social media and Live Chat, come together in one system. You can also easily link our software to Shopify and all important customer information is automatically loaded into Belco.
Is it difficult to connect Shopify to Belco? No! With the handy Shopify plug-in you can connect your shop to Belco in a few steps.
You do this by going to Shops in the Belco menu and clicking on 'Add shop'. You can read exactly how this workshere. Do you still need help with this or is something going wrong? Contact us, we are happy to help you!
Advantages
Linking Shopify to Belco has a number of interesting advantages. Below we explain 3 of them.
1. Add channels
After you have established a connection between Shopify and Belco, you can add channels. You do this by linking them once to Belco's software. All customer communications then arrive in one inbox, so you always have an overview and can quickly respond to customer questions.
2. Decorate to your own taste
Just like Shopify itself, you can tailor Belco based on your organizational structure, wishes and objectives. Belco can be set up modularly, so that you can use exactly those functions and features that are important to you.
3. Tracking
In Belco you can see which pages of your webshop have been visited by a customer: we call this the visitor path. This information often provides a lot of insight into the customer's problem and can help you proactively solve a problem.
Curious about how Belco works in practice? Try Belco for free for 2 weeks: without obligation and it stops automatically after 2 weeks.