Linking Shopify to Belco
As a shop owner you are looking for an e-commerce platform with as many functions and possibilities under one roof: Shopify makes this possible. But you want the same for setting up and running your customer service. Belco has developed an all-in-one customer service solution for e-commerce businesses, where all communication, from emails and phone calls to social media and Live Chat comes together in one system. You can also easily link our software to Shopify and all important customer information is automatically loaded into Belco.
Is it difficult to link Shopify to Belco? No, it is not! With the convenient Shopify plug-in you can link your shop to Belco in a few steps.
You can do this by going to Shops in the Belco menu and clicking on 'Add shop'. You can read exactly how this works here. Do you need help with this or is something wrong? Please contact us, we are happy to help!
Connecting Shopify to Belco has a number of interesting advantages. Below we explain 3 of them.
1. Adding channels
After you have established a link between Shopify and Belco, you can start adding channels. You do this by linking them once to the software of Belco. All customer communications will then arrive in one inbox, allowing you to keep an overview at all times and respond quickly to customer queries.
2. Furnish according to your own taste
Just like Shopify itself, Belco can be customised according to your organisational structure, wishes and goals. Belco is modular, so you can use exactly those functions and features that are important to you.
In Belco, you can see which pages of your webshop have been visited by a customer: we call this the visitor's path. This information often provides a lot of insight into the customer's problem and can help you solve a problem proactively.
Curious how Belco works in practice? Try out Belco for 2 weeks free of charge: no obligation and it stops automatically after 2 weeks.