CCV Shop

Below we explain how you can easily connect CCV to Belco's customer service software and what the advantages are.
When you start a webshop, you want to start selling as soon as possible. CCV Shop offers a complete package that allows you to get started right away: from designing and setting up your webshop to arranging your hosting. CCV shop offers different packages, suitable for smaller, starting webshops, as well as extensive packages for larger webshops.

Connecting CCV Shop to Belco

If you run a web shop, you know better than anyone that you will receive customer enquiries via various channels, from telephone to social media. Belco's software ensures that all customer communications arrive in one central location and can also be dealt with there. Since several of our customers use CCV Shop, we have developed a handy CCV Shop API that allows you to link the Belco software to your webshop.

Is it difficult to link CCV Shop to Belco? No, it is not! With the handy CCV Shop plug-in you will have your shop connected to Belco in just a few minutes. You do this by going to Shops in the Belco menu and clicking on 'Add shop'. You can read exactly how this works here. Do you need help with this or is something wrong? Please contact us, we are happy to help!


Connecting your CCV Shop to Belco has a number of handy advantages. We explain 3 of them below.

1. Customer data is automatically loaded

When you create a link between CCV Shop and Belco, the most important customer data is automatically loaded. When a customer contacts you, their name appears immediately on the screen. Just like the contact and order history - handy, isn't it?

2. All communication under one roof

At Belco, we don't like switching between screens and systems, because that costs unnecessary extra time and makes it difficult to keep an overview. That's why all customer communication arrives in one system; think of e-mail and telephony, but also for example: WhatsApp, and Instagram DMs.

3. Add Live Chat

You see them popping up on more and more websites: Live Chat functions - sometimes annoying, but more often useful. Because Live Chat is becoming an increasingly important communication channel for online shops, you can add a Live Chat function to your CCV Shop via Belco. All chat messages will then arrive in Belco and can be answered there straight away.  

Curious how Belco works in practice? Try out Belco for 2 weeks free of charge: no obligation and it stops automatically after 2 weeks.

Optimise your web shop customer service today. And schedule a demo.

Why Belco

All-in-one solution

Belco is all-in-one customer service software. This means that we have put everything you need to run your customer service successfully into one system - making it easy.

Customer satisfaction

We make customer happiness a concept. It is our mission to help your webshop achieve a 9+ customer service rating.

200+ customers preceded you

We provide customer service software for over 750 webshops of 200 e-commerce companies. Choose from one of our very complete standard packages or develop a customised solution with us.

We are ready for you

Translating your wishes and objectives into the very best customer service solution is what we do best. In addition, you can always ask us questions and we will gladly help you if you are at a loss.