Help desk software
for online shops

As a webshop owner, it can be difficult to manage all your customer communications via different channels, such as telephone, WhatsApp, email and social messaging.

Fortunately, Belco offers the solution! Our smart helpdesk software centralizes all communication channels and provides overview and structure for your customer service. The result? Satisfied customers and employees.

Try Belco now and experience it for yourself!

Customer service software with a smile

Help desk software for web shops

The Stone uses Belco as a customer service toolEpplejeck all in one customer service toolAll4running faster with customer service toolTwinsport Intersport one tooling for customer serviceKidsdeco works via one customer service toolBouwmaat omnichannel customer service toolColourfulrebel clothing via one customer service toolStay motivated with a customer service tool

All-in-1 Helpdesk software
for online shops

Optimize your customer service with Belco's helpdesk software . Manage all communications with your customers easily and efficiently from one central tool and gain direct access to customer data, including information about purchased products and shopping carts.

Benefit from useful webshop links for real-time data in the helpdesk software. With Belco's helpdesk software you are assured of optimal customer satisfaction. Start your free trial now and discover the benefits for yourself.

Customer questions from one customer service tool

Proud of our cases

Optimize your customer service with Belco's helpdesk software

Maximize the efficiency and effectiveness of your customer service with Belco's advanced helpdesk software . Improve not only the experience of your customers, but also that of your employees with our smart solutions. Receive not only powerful helpdesk software, but also professional service and support, including extensive onboarding and regular contact. Our helpdesk is always ready to answer all your questions.

Manage all your customer communications in one place with Belco's helpdesk software

Optimize your customer service with Belco's all-in-one solution. Integrate telephony, WhatsApp, Facebook Messenger, chat, Instagram DM and email in our smart customer service tool. View and manage all interactions from a clear dashboard with icons that indicate through which channel the communication took place.

With Belco's helpdesk software you give your webshop the ultimate customer satisfaction.

Customer communication via one tool

Why choose Belco helpdesk software?

More than software

The most frequently heard compliment is that in addition to our great tool, we also provide excellent service ! We are down-to-earth and find our own customer service just as important as yours!


During onboarding we will show you the best way to set up the helpdesk software. We tailor the onboarding to your wishes and help you with the setup.

Overview and structure

We like to be inspired by the world around us. And in turn, we hope to inspire you that things can be done differently: more personal, more customer-friendly and more fun.


We always want to be in the front row when it comes to technological developments. Where can we improve and how do we respond intelligently to the future wishes of our users? These are questions we ask ourselves every day.

Belco: makes customers happy!

  • Control over customer communication
  • Satisfied customers
  • Satisfied employees
  • The best helpdesk software

Happy customer with our customer service software
Belco's helpdesk software has helped us one step further, colleagues work better together and there is much less confusion on the work floor about customer contact. This makes us work much more efficiently and we are still very happy with Belco's input into our processes.
Michel Ingen Housz from
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