Belco is the customer service tool

Do you have a webshop and do you communicate with your customers via telephone, Whatsapp, e-mail and social messengers? Then Belco is the solution for your webshop! With Belco you manage all communication channels centrally from one smart tool.

The result of our customer service tool?
Satisfied customers and satisfied customer service employees. We provide overview and structure in your customer service!

Customer service software with a smile

Customer service tool for web shops

The Stone uses Belco as a customer service toolEpplejeck all in one customer service toolAll4running faster with customer service toolTwinsport Intersport one tooling for customer serviceKidsdeco works via one customer service toolBouwmaat omnichannel customer service toolColourfulrebel clothing via one customer service toolStay motivated with a customer service tool

Manage all communication with your customers from one tool!

Web shops cannot do without a good customer service tool. Manage all communication with your customers from one tool. Moreover, we immediately access customer data as soon as they contact you: you immediately see what they have purchased or have in their shopping cart. Our handy webshop links make this possible: we even show real-time data in the customer service tool.

Customer questions from one customer service tool

This smart customer service tool makes everyone happy

Belco is the smart customer service tool that makes everyone happy: your customer service employees and your customers! Moreover, we don't just supply a tool: we also provide real service. You will receive professional onboarding and we will contact you regularly. We never let you swim! If you have any questions, our helpdesk is ready to help you. That is what we excel in: excellent customer service and we listen to your questions and feedback!

Belco - One customer service tool

Multichannel communication in one smart tool

Belco - easy to use

Within a few clicks you will be completely at home in Belco

Belco - fully customizable

Prioritize and structure all communications via the tool

Belco - 200+ companies

> 750 web shops work with Belco every day

Belco - score of 9.5

Belco receives a score of 9.5 from customers

Customer communication via Belco

Telephony, Whatsapp, Facebook Messenger, Chat, Instagram DM and email: all customer communication enters Belco. You don't need anything other than Belco to communicate with your customers: we structure and collect all contact moments in our smart customer service tool. You will find everything in the clear dashboard, with an icon we indicate which channel the customer has contacted. You can also easily link follow-up to an incoming item: link it directly to a colleague or self-created group within Belco.

Our customer service tool offers your webshop everything you need to make your customers happy!

Customer communication via one tool

Why choose Belco's customer service tool?

More than a tool

The most frequently heard compliment is that in addition to our great tool, we also provide excellent service ! We are down-to-earth and find our own customer service just as important as yours!


During onboarding we will show you the best way to set up the customer service tool. We tailor the onboarding to your wishes and help you with the setup.

Overview and structure

We like to be inspired by the world around us. And in turn, we hope to inspire you that things can be done differently: more personal, more customer-friendly and more fun.


We always want to be in the front row when it comes to technological developments. Where can we improve and how do we respond intelligently to the future wishes of our users? These are questions we ask ourselves every day.

Belco: makes customers happy!

  • Control over customer communication
  • Satisfied customers
  • Satisfied employees
  • The best customer service tool
Happy customer with our customer service software
Belco's customer service tool has helped us one step further, colleagues work better together and there is much less confusion in the workplace about customer contact. This makes us work much more efficiently and we are still very happy with Belco's input into our processes.
Michel Ingen Housz from
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