SCAPE is a consulting firm with a wealth of knowledge and experience

SCAPE

Today's e-commerce environment will be obsolete next week. This is partly the charm of e-commerce with all its rapid digital developments, but it can also sometimes be quite tiring. In order not to lag behind and be overtaken by your competitors, you have to keep developing. They call this 'a digital advantage' at SCAPE, experts in e-commerce.

Below, we discuss what SCAPE does for customers and what the benefits are. As a proud partner of SCAPE, we also explain how you can link your webshop to Belco to make your e-commerce environment even smarter.

SCAPE in brief

SCAPE is a consultancy firm with a wealth of knowledge and experience in e-commerce. Together with companies, they devise solutions to make e-commerce environments smarter and more profitable. They have developed a special step-by-step plan that has proven to be very effective over the years. Within the Headstart Model, e-commerce organisations go through various phases: from analyses and market scans to digital strategies and software selection and implementation. You can also zoom in on one of these phases. In addition, you will be actively coached by experts and new ideas will be developed together.

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Benefits

1. Specialist knowledge

SCAPE can safely be called an expert in the field of e-commerce. Besides a lot of knowledge and experience in platform selection, order management, CRM, conversion and privacy, they also have many interesting partners and know exactly which software or solution is best for you.

2. Step by step: Headstart Model

This model, in which the client is involved in a digital transformation process from A to Z, has proven to be very effective over the years. By working in a very clear and structured way, we gradually work towards an efficient and profitable e-commerce environment.

3. Short lines

Responding cleverly to changes and solving problems quickly are essential preconditions for success in e-commerce. At SCAPE, the lines are short and there is always an expert ready to help you.

Linking Belco to E-Commerce

Just like SCAPE, we at Belco are always looking for solutions to make your e-commerce environment smarter - which is why we enjoy working together as partners. With Belco's software, you run your entire customer service in one system. All channels, from telephony to e-mail and social media, are in the same shared inbox. Plus all available customer information is immediately loaded into the system.

You can link Belco to your web shop by going to Shops in the Belco menu and clicking on 'Add shop'. You can read exactly how this works here. Do you need help with this or is something wrong? Please contact us, we are happy to help!

Why Belco

All-in-one solution

Belco is all-in-one customer service software. This means that we have put everything you need to run your customer service successfully into one system - making it easy.

Customer satisfaction

We make customer happiness a concept. It is our mission to help your webshop achieve a 9+ customer service rating.

200+ customers preceded you

We provide customer service software for over 750 webshops of 200 e-commerce companies. Choose from one of our very complete standard packages or develop a customised solution with us.

We are ready for you

Translating your wishes and objectives into the very best customer service solution is what we do best. In addition, you can always ask us questions and we will gladly help you if you are at a loss.