WooCommerce

If you want to run a successful webshop, you know better than anyone the importance of a professional and friendly customer service. But this is not always easy: customer queries are a constant source of irritation. Belco has found a smart solution for this. By connecting WooCommerce with the WooCommerce API to Belco and then adding all your communication channels in Belco, you create one customer service environment where all your customer questions can come in and be dealt with - an oasis of overview and peace of mind.

Is it difficult to link WooCommerce to Belco? Fortunately, it is not! With the handy Woocommerce plug-in, you can link your shop to Belco in just a few steps. You do this by going to Shops in the Belco menu and clicking on 'Add shop'.

You can read exactly how this works here. Do you need help with this or is something wrong? Please contact us, we are happy to help!

Linking WooCommerce to Belco has a number of interesting advantages. Below we explain 3 of them.

1. Customer card

When you link WooCommerce to Belco, all available customer data will automatically be loaded from WooCommerce into Belco. These appear on the so-called 'customer card' which is displayed when a customer contacts you. You can even view the order history in addition to the customer's contact information. So you have all the information at hand to help your customer quickly and properly.

2. Linking external parties

Besides WooCommerce, you can also connect other parties to Belco, such as bol.com or other external sales channels. All communication then enters Belco.

3. Creating teams

In Belco you can easily create teams that all get their own inbox. For example, a team for returns, complaints or general information.

Curious how Belco works in practice? Try out Belco for 2 weeks free of charge: no obligation and it stops automatically after 2 weeks.