WooCommerce

Below we explain how you can easily connect WooCommerce to Belco's customer service software using the WooCommerce plug-in and what the advantages are.
WooCommerce has been one of the most used online shopping systems in the world for many years. WooCommerce runs on the WordPress platform, which is well known to everyone. WooCommerce is known for its scalability and ease of use and with an endless range of plugins and themes you can develop an e-commerce environment that perfectly matches the style of your organization and your online goals.

Link WooCommerce to Belco

To successfully run an online store, you know better than anyone the importance of professional and friendly customer service. But that is not always easy: customer questions are flying around your ears. Belco has found a smart solution for this. By linking WooCommerce to Belco with the WooCommerce API and then adding all your communication channels in Belco, you create one customer service environment where all your customer questions can be received and handled - an oasis of overview and tranquility.

Is it difficult to connect WooCommerce to Belco? Luckily not! With the handy Woocommerce plug-in you can connect your shop to Belco in a few steps. You do this by going to Shops in the Belco menu and clicking on 'Add shop'.

You can read exactly how this works
here. Do you still need help with this or is something going wrong? Contact us, we are happy to help you!

Advantages

Linking WooCommerce to Belco has a number of interesting advantages. Below we explain 3 of them.

1. Customer card

When you link WooCommerce to Belco, all available customer data is automatically loaded from WooCommerce into Belco. These appear on the so-called 'customer card' that appears when a customer contacts you. In addition to the customer's contact details, you can even view the order history. This way you have all the information at hand to help your customer quickly and effectively.

2. Link external parties

In addition to WooCommerce, you can also link other parties to Belco, such as bol.com or other external sales channels. All communication then enters Belco.

3. Create teams

You can easily create teams in Belco, each with their own inbox. Consider, for example, a team for returns, complaints or general information.

Curious about how Belco works in practice? Try Belco for free for 2 weeks: without obligation and it stops automatically after 2 weeks.


Optimize your online store customer service today. And schedule a demo.

Why Belco

All-in-one solution

Belco is all-in-one customer service software. This means that we have everything you need to successfully run your customer service in one system – very easy.

Customer satisfaction

We make customer satisfaction a household name. Our mission is to help your webshop achieve a 9+ customer service rating.

200+ customers preceded you

We provide customer service software for more than 750 online stores from 200 e-commerce companies. Choose from one of our very complete standard packages or develop a tailor-made solution together with us.

We are ready for you

Translating your wishes and objectives into the very best customer service solution: that is what we are good at. In addition, you can always ask us anything and we will be happy to help you if you can't figure it out yourself.