A plan for every webshop

From smaller webshops with big dreams to large webshops with specific requirements, choose the package that best suits your organisation below.

Save 10%
Small(er) webshops with big ambitions that take their customer service seriously.
/ per agent*
Per month you pay from €70
*Calculated per month, with annual payment
  • Min. 2 / Max. 5 agents
  • Omnichannel inbox
  • Chat, e-mail, voice, messaging
  • Landline telephone free of charge (v.v. 10 euro p/m)
  • All webshop links
  • Basic insights
  • One-time setup fee €299
Thriving web shops with specific requirements for their customer service.
/ per agent*
Per month you pay from €355
*Calculated per month, with annual payment
  • All from plus +
  • Minimum of 5 agents
  • Own contact person
  • Prio support 1 hour
  • Whitelabel and scales
  • Training agents & administrators
  • One-time setup fee €299

You can ask us anything you want - anytime!

We have listed some frequently asked questions and their answers for you. Is your question not included or are you unsure which package is best for you? Feel free to contact us, we are happy to help!

Can I try Belco without paying?

Of course! We have a 14-day trial period during which you can get to know our software and try out how it works without any obligation. Not sure or have questions? You can always call us during your trial period or send us a message via the internal chat: we can answer all your questions and help you where necessary.

I have several web shops, do I pay extra now?

No, you do not pay extra if you have several shops in your account. You can even easily label your different shops so that you never mix them up: ideal for multi-stores.

How do I pay for Belco?

You conclude a monthly or annual contract with Belco. You choose the package that suits you and pay in advance by iDEAL or credit card. Any extra services are charged afterwards.

What about discounts?

We give you a 10% discount when you take out an annual subscription and pay the invoice in one go. Would you like to purchase Belco for 2 years? Then we give 25% discount on the subscription, contact us for more information!

Can I cancel and/or change the package?

Of course, we hope that you will remain a satisfied customer of ours for a long time, but you can of course cancel your contract at any time for any reason: this can be done every month and is very easy to do. Upgrading and downgrading can also be done at any time, but please note that with an annual payment you can only downgrade after the contract period.

What does it cost to make and receive calls via Belco?

For incoming calls and mutual calls we charge a rate of 1 ct per minute. Outgoing calls are different per country, see our price list here (EEA). Calling to VAST NL costs 2,53 ct per minute (without start tick) and to MOBILE NL 3,19 ct per minute.

Customers use Belco for great service

Belco is packed with smart features and is extremely user-friendly. Make your customer service the centre of your organisation and give your customers a great service experience! Curious about the experiences of other Belco users? Click on the button below.

Why choose Belco?

  • Belco makes it really fun to help customers.
  • Infinite functionalities to make your customer service excel.
  • Develop the perfect customer service together with our experts and with help from help docs and the Belco academy.
  • More than 5 years of experience and hundreds of web shops before you.