The shopping experience you get in a shop, with a helpful employee who tells you the right size of trousers and makes you a cup of coffee, is difficult to achieve with a web shop. But that does not mean that it is impossible to give your customer a great shopping experience online. Indeed: also for web shops the shopping experience of customers is becoming increasingly important and can be a decisive buying motive. The software of Tweakwise, in the form of an add-on for web shops, responds to this in a smart way.
Below we discuss how Tweakwise does this and what the advantages of the software are. As a proud Tweakwise partner we'll also explain how you can link your webshop to Belco to set up your e-commerce environment in an even smarter way.

Tweakwise in brief

Tweakwise is an e-commerce add-on for e-commerce platforms with which you can increase your customer experience in a well-considered way and thus also your conversion. As a customer you can search for products very easily and efficiently, you can give customers specific recommendations and customers can make use of guided selling. Tweakwise does this completely automatically on the basis of data obtained from customers. But when you do want to arrange something manually, think for example of highlighting one specific product, then that's always possible too - we call that best of both worlds. By organising your webshop in a smarter and more customer-friendly way with Tweakwise, you can increase your conversion by an average of about 15%.


1. A search engine that does work

Unfortunately we all know the search functions on websites and web shops that bring tears to your eyes during use. With Tweakwise's software that's different. It not only works fast, it also performs autocorrects on typos, can process synonyms and shows recommendations. This makes searching not only more efficient, but also a lot more fun.

2. Filter function and recommendations

With the Tweakwise software you can also easily filter on certain products or for example a price range. The correct products are then automatically displayed: this works very smoothly and intuitively. With the option Personal Recommendations you can convert data about, for example, the behaviour and interests of your users into an overview of recommended products which suit your customer.

3. Guided selling

With Tweakwise you can also use guided selling. This is a popular e-commerce technique to increase your conversion. It works as follows: you ask the customer a number of questions and on the basis of these questions you show a number of products that match the answers. Basically, the same as a salesperson in a shop, only automated and online.

Link Belco to Tweakwise

Just like Tweakwise, we at Belco are always looking for solutions to set up your e-commerce environment in a smarter way - which is why we like to work together as partners. With Belco's software you run your entire customer service in one system. All channels, from telephony to e-mail and social media, are in the same shared inbox. Plus all available customer information is immediately loaded into the system.

At the moment we are busy developing a link to connect Tweakwise to Belco. Please contact us if you have any questions. 

Link Belco to Tweakwise

Why Belco

All-in-one solution

Belco is all-in-one customer service software. This means that we have put everything you need to run your customer service successfully into one system - making it easy.

Customer satisfaction

We make customer happiness a concept. It is our mission to help your webshop achieve a 9+ customer service rating.

200+ customers preceded you

We provide customer service software for over 750 webshops of 200 e-commerce companies. Choose from one of our very complete standard packages or develop a customised solution with us.

We are ready for you

Translating your wishes and objectives into the very best customer service solution is what we do best. In addition, you can always ask us questions and we will gladly help you if you are at a loss.