Our mission and vision
Below, we would like to tell you what we as Belco stand for, what we are striving for and what our core values are.
What Belco stands for
Belco stands for 'happy faces': both from employees and customers. We believe that you can also make a difference online with friendly and personal service. That feeling of the smiling baker at the corner with whom you have a chat and who knows exactly which bread you order, that feeling every customer deserves - also online!
What Belco is all about
We want to make customer happiness a concept and help 1,000+ e-commerce organisations that use Belco to achieve a 9+ rating for their customer service. We do this on the one hand with software that enables employees to help customers quickly, efficiently, friendly and without obstacles. And on the other hand, with a passionate team of customer service experts who are happy to share their knowledge with you and are always ready to provide tailor-made advice.